The Jokers on Ryrie is committed to the highest levels of responsible service and customer care. We have policies and procedures in place to ensure our staff take care of you in a manner that maximises customer enjoyment in a social environment and minimises the potential for harm.
As part of our commitment to responsible gambling, the Hotel provides customers with further information regarding responsible gambling, including:
- how to access the Commonwealth Government’s website – moneysmart.gov.au
- how gamblers and their families or friends can find gambling support services and self-exclusion programs and the Victorian Government’s website – responsiblegambling.vic.gov.au
Responsible service of Alcohol Policy
Jokers on Ryrie maintains that the responsible service of alcohol is a responsibility shared by both the venue and the customer.
For our part, we are committed to the service of alcohol to our customers in a professional and responsible manner, complying with all applicable laws and adhering to endorsed Liquor Service Codes of Practice.
We recognise that alcohol abuse and alcohol consumption by minors are serious social issues.
Our staff are trained in Responsible Service of Alcohol and actively promote responsible alcohol consumption by our customers. We also require current valid photographic proof of age identification to be provided by young adults before they are supplied with alcohol at our venue.